General questions
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How do I book a transfer with Alps Ski Transfer?
You can book online through our website in just a few steps. Choose your route, date, and time, add passenger details, and confirm your payment securely. You’ll receive instant confirmation by email.
What types of vehicles do you offer?
We provide a range of comfortable vehicles including private cars, minivans, and luxury coaches to suit solo travellers, families, or larger groups. All our vehicles are equipped for winter conditions.
Can I modify or cancel my booking?
es. You can modify or cancel your booking by contacting us in advance. Our flexible policies allow changes depending on how much notice you provide—please see our terms for details.
Can I book last-minute transfers?
Yes, subject to availability. We recommend booking at least 24 hours in advance, but we’ll do our best to accommodate urgent requests.
Can I book last-minute transfers?
Yes, subject to availability. We recommend booking at least 24 hours in advance, but we’ll do our best to accommodate urgent requests.
What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payment systems.
Are your vehicles equipped for winter conditions?
Yes. All our vehicles have snow tyres and necessary equipment to ensure safe travel in the Alps.
Do you provide meet-and-greet at airports?
Yes. Our drivers meet you at arrivals with a name sign and assist with luggage.
How can I contact customer support?
You can reach us via email, phone, or our online contact form. We’re happy to help with any questions.
Lost luggage
Lost an item or luggage? Report it quickly to our team to start the search with your driver or destination staff. We'll help recover your belongings as soon as possible.
Custom inquiry
Have a special request? Need a bespoke transfer, custom route, or group transport? Contact us for a tailored quote and enjoy a service designed just for you.